Shipping and Payment

Shipping Cost

Note: due to the pandemic of COVID-19, sometimes the shipping may be delayed. If the address is too remote to be shipped, the shipping method would be adjusted.
  $0 - $78.99 $79 - $98.99 $99 and more
Registered Air Mail Shipping (2-4 weeks) $5 Free Shipping Free Shipping
Express Shipping (3-7 days) $15 $10 Free Shipping

The cost for shipping is calculated and displayed on the Checkout page before you complete your order.

Orders over 99 USD enjoy Free Express Shipping.

Orders over 79 USD enjoy Registered Air Mail Shipping, Express Shipping takes 10 USD.

Orders below 79 USD, Registered Air Mail takes 5 USD, Express Shipping takes 15 USD. 

 

Shipping Regions

We ship anywhere in the world, except North Korea, Sao Tome, Principe, Pitcairn Island, Wallis, and Futuna.

 

Delivery Time

The Express Shipping takes 3-7 business days. Registered Air Mail takes 7-30 business days.

Shipping time will be affected by customs clearance or public holidays. If you haven’t received your package based on the above estimates, please kindly submit a ticket in your account for help.

 

Shipment Processing Time

All orders are processed and shipped within 3 business days after confirmations of your payment receipt. Orders are not shipped on weekends or holidays.

 

Shipping Tracking

You will receive a confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties, and Taxes

SimCam store is not responsible for any duties, taxes or VAT applied to your order. All fees imposed during or after shipping are the responsibility of the customers.  

You are suggested to check the local customs policy and potential costs before placing an order with us.

If you refuse to pay duties and taxes upon arrival at your destination country, or fail to provide necessary information that is required by the customs, the products will be returned to SimCam at the customers’ expense. We will refund you the value of goods paid, minus the cost of the return shipping. If customers want to re-ship the order, you will need to pay an additional fee according to the rate of shipping companies.

 

Incorrect Shipping Information

If the shipping address is incorrect or incomplete, the customer will be responsible for the redelivery shipping cost or any other additional cost. Please check your address and phone number is correct before placing the order.

We cannot change the delivery address after the order is shipped out.

 

Payment

For your convenience, we offer a wide array of payment methods to complete your purchase in the SimCam store.

Credit/debit cards

We accept the following credit and debit cards: VISA / MASTER / MAESTRO.

Unless otherwise agreed by SimCam, payment must be received by SimCam prior to acceptance of an order. Notwithstanding this, SimCam may at its discretion choose not to charge your credit card until your order has been shipped.

PayPal

PayPal is a convenient and easy way to pay. With PayPal, you can use your credit card or bank account without exposing your account numbers. You can link your credit card or bank account to your PayPal account so you don't have to enter your card number or address everywhere you shop. Just log in to PayPal and quickly check out in a few clicks.